FAQs

Need help finding information?

Use our list of frequently asked questions to find the answers. If you don't see what you're looking for, find the person who can answer your question on the Office of Alumni Relations staff page.


What is the online community?

The online community is a website for alumni and students offering a suite of internet services designed to help you make the most of your Tufts connection. Services include the following:

  • Alumni directory - Find friends and update your info
  • Alumni email - Get your @alumni.tufts.edu email address
  • Career center - Post your resume, search for jobs
  • Classnotes - Let classmates know what you're up to
  • Chapter webpages - Create a website for your alumni group
  • Email news - Never miss an event!

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How do I register for the online community?

Registering for the Tufts online community is an easy four-step process. To register, go to the online community homepage. Click on the "Click here to register now" link. A basic four-step registration process follows.

  1. Enter your name to find your record in the database. Click on the "find my record" button.
  2. Click on your name after the database calls it up.
  3. Enter the either last four digits of your social security number (for classes 2009 and below) or your student ID (for classes 2010 and above) as your security information. (If you encounter any problems here, send an email that includes your current full name, your full name as a student if different from your current name, class year, school and major, the last four digits of your Social Security number to tuftsfeedback@alumniconnections.com to receive an alternate number to get you past this step.)
  4. Choose your username, password, and security word and enter your email address. Read and accept the terms of use by clicking "ACCEPT". Indicate whether or not you want a confirmation email sent to you containing your username and password. We recommend that you have an email sent to you so that you have your username and password in your files. Click on the "Complete Registration" button.

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How do I update my online alumni directory listing?

All alumni are included in the online directory. To update your information online, you must first be registered for the online community. Instructions are available in this FAQ. Once registered, go to the alumni directory page. You'll come to a page with three links, the last of which says "View/update your online directory listing." From there you can update all the information in your profile. Your information will be displayed in categories such as "academic" and "address" along with "click to update" buttons. Hit the "click to update" button to be able to edit the information in a category. Once you've made changes be sure to click the "update" button to enact the changes. You may have to scroll to the bottom of the page to see the update button in some categories.

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Will people be able to view my information in the alumni directory?

Only other registered alumni and students will be able to search the directory. You can control which pieces of information, or fields, are viewable and which are private. To make some or all fields viewable so that old friends can find you, go to the alumni directory page. Click on the link that says "View/update your online directory listing." Then click on the link that says "Hide/unhide information from view in your directory listing." Choose which items you want to keep private by clicking on the boxes next to each field. If you want your entire profile to be private make sure the top-most hide box to the right of the directory consent paragraph is checked. If you want your entire record to be viewable, make sure this box is unchecked. Be sure to click the "update" button on the bottom of this page to enact the changes to your viewing preferences. Click here for step-by-step instructions.

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I've forgotten my online community username and password. How do I get this information?

You have two options. First, try using the automated login retrieval system. Simply enter the email address associated with your profile, and you'll receive an email with your username and password within minutes. Note: If you activated an alumni email address, that may be the email address associated with your profile.

If you can't retrieve your login information that way, send an email to tuftsfeedback@alumniconnections.com requesting your username and password. Please include your full name, your full name as a student if different from your current name, school and class year, and the last four digits of your Social Security number.

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Do alumni get email accounts? What is alumni email forwarding?

Alumni can sign up for a @alumni.tufts.edu email alias via the online community. You must be a registered member to sign up for an alumni email address. This service provides you with a Tufts affiliated address that never changes which makes keeping in touch with friends much easier. You won't have to notify everyone each time your email address changes. They'll always be able to reach you through your alumni address. Any mail sent to the @alumni.tufts.edu address will be forwarded to whichever email address you're currently using, providing that you update the service each time you get a new email address. NOTE: Tufts alumni email is not an Internet service provider so you will need to retain one in order to access the Internet. Nor is it an email program that will allow you to view, read, and store mail, so you will need to have another email address. Alumni email is a mail forwarding service. This service does not store email. Once forwarded, it is out of the system.

Signing up for alumni email is a separate process from online community registration. You don't automatically get an alumni email account when you register. You have to activate your account. When you successfully register for the community you will see a "Welcome New Member" screen. You can sign up for alumni email by clicking on the appropriate link on that page. Or you can activate or update your account at any time by going to the alumni email page. Click on the "Activate or Update your alumni email forwarding address now" link. You may be prompted to login with your username and password if you aren't already logged in. Enter the email address to which you want your email forwarded, and be sure to click on the "activate/update" button to begin the forwarding or to enact changes. Note the system may take up to 48 hours to set up or update an account.

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My email address has changed. How do I update my alumni email forwarding?

Go to the alumni email page. Click on the "Activate or Update your alumni email forwarding address now" link. You'll be prompted to login with your username and password if you aren't already logged in. Delete the old email address. Enter the new email address to which you want your mail forwarded. Click the "update" button and your mail will be redirected to your new address within 12-24 hours.

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How do I let the University know about my new address?

You can update your contact information in the online community directory or you can send an e-mail to kaleigh.fitzpatrick@tufts.edu. If emailing, please include both your old and new contact information. For more information about registering for the online community and updating your contact information see the complete list of questions above.

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How do I send in a class note?

Recently promoted? Newly married? Climbed Mt. Everest? Share the news with your classmates. Submit a class note for publication in the alumni magazine, Tufts Magazine, via email at classnotes@tufts.edu. Please include your year of graduation and school affiliation. Submissions are rolling, your class note will appear as soon as space allows. Please note that wedding pictures will only be accepted for publication within a year of the wedding. You can also submit class notes online via the Tufts online community if you are a registered member.

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I'm not receiving Tufts Magazine, the magazine for alumni. How do I get on the mailing list?

If you're not receiving the magazine, we probably don't have your address. Update your contact information in the online community directory, send your current address to kaleigh.fitzpatrick@tufts.edu or fax it to 617-627-3938 with your request to receive the magazine.

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Where should I stay when visiting Tufts?

For your convenience, we've compiled a list of area hotels, based on location and price.

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Where can I find maps and directions to Tufts?

Detailed maps and directions for the Boston, Medford/Somerville, and Grafton campus can be found on the University website.

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Where can I eat when visiting Tufts?

For your convenience, we've compiled a list of area restaurants and cafes organized by location.

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How do I get in touch with former classmates?

You can reconnect in person at class reunions or by joining a regional TUAA chapter. You can also search for their contact information in the online community if you are a registered member. If you can't find the person you're looking for, call the Office of Alumni Relations at 1-800-THE-ALUM or 617-627-3532. If they have chosen to make their information public we can give you their contact information. Otherwise, Tufts privacy policy prevents us from sharing information about our alumni, but we can forward messages to them on your behalf if we have current contact information.

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How do I find other alumni in my area?

You can find other alumni in your area by using the advanced search option to search the alumni directory in the online community. Using this option you can search for all alumni in a particular city or state. You can also connect with alumni in your area by becoming active in your region's TUAA chapter.

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How do I get involved in reunion activities?

You can volunteer to be on your class's reunion committee to help plan and prepare Alumni Weekend. Read more about reunions.

Contact Tom Williams at thomas.williams@tufts.edu or 617-627-3279 for more information.

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How do I nominate an alumnus or alumna for a Distinguished Service Award?

This will change once we have the expanded list of what alumni may be nominated for. It is much expanded from this one classification. Can you note that text needs to be updated? Distinguished Service Awards are given out annually by the Tufts University Alumni Association. Nomination forms are available on the alumni website in the fall. Check the news section for information as it becomes available. Contact Mini Jaikumar for more information at 617-627-3021 or mini.jaikumar@tufts.edu.

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If I want more information about something I saw on the alumni website, whom do I contact?

The OAR Staff page will help you find the person who can answer your question. Search the topic list to find the person who can be of most help in answering your query or go directly to the staff listing.

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Where can I find news stories on Tufts faculty, alumni, and students?

There are many news sources available to alumni who want to keep up with Tufts news. Check the news section of the website for links to news sources from around the university.

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How do I keep up with Tufts sports teams?

Visit the Tufts Athletics Department website for all the latest schedules and results for your favorite sports.

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How do I find out about cultural events on campus?

The Events calendar on our website includes links to the various sources and departments that list cultural events including music, theater, and art exhibits.

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What events are happening in my area? What's going on at Tufts?

For information about events at Tufts or in your neck of the woods check our calendar of events. You'll find information about TUAA chapter events, Travel-Learn trips, events happening on campus and more.

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What continuing education courses are available to alumni?

Tufts offers several educational opportunities for alumni. Find out more about the following programs in the Benefits and Services (link) section of the website: The Osher Life-Long Learning Institute offering on-campus study groups as well as distance learning courses for alumni of all ages; community audit and other degree and non-degree programs of the Graduate and Professional Studies department; and Travel-Learn.

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Where can I find information on career services and networking opportunities?

The Career Services page provides information about the Tufts Office of Career Services. Regionally, TUAA Chapter events provide excellent networking opportunities. You can also search the online community directory for alumni working in the field you're interested in to inquire about an informational interview. If you're a seasoned professional able to offer guidance to a fellow graduate, these services offer opportunities to help. If you're trying to break into a new field and are looking for a mentor, the services above will be a useful resource.

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Does Tufts offer travel packages tailored for its alumni?

The Tufts Travel-Learn program offers a wide range of trips to meet the diverse interests of alumni.

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How do I find a TUAA chapter in my area?

Check out the TUAA chapter directory to find alumni clubs in your area.

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How do I get a copy of my transcript?

For detailed instructions for obtaining a copy of your transcript, please see the Benefits and Services page.

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How can I buy Tufts merchandise?

You can browse the Tufts-themed merchandise available through the Office of Alumni Relations. Visit the campus bookstore online for more Tufts paraphernalia and accessories.

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How do I get involved with Tufts?

There are many opportunities to be involved through TUAA committees and chapters and other programs offered through the Office of Alumni Relations. Visit the Connect with Alumni and Give Back pages for more information. Follow the links for more detailed information. We welcome your enthusiasm and expertise.

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How do I make a donation to Tufts?

You can make a donation online via the Giving Back page.

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